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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Leeds Beckett University |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 18 April 2024 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-02ed16 |
| Notice Reference: | 012709-2024 |
All 8 notices for this procurement, oldest first.
To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c
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Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.