WFD Invitation to Tender Digital Events and Tools

Description

Due to the nature of its work and the importance of high touch engagement with stakeholders, WFD delivers most of its programme events and activities in-person through its country-based practioner staff and contracted experts. However, as and when appropriate, WFD programme teams often elect to organise an event or activity in a hybrid or fully online format. In addition, from time to time, WFD also commissions the creation of e-learning or digital knowledge products or the development of apps for the benefit of its stakeholders as part of regional or country programmes. WFD values "Excellence" across all its work. As such, WFD wishes to establish a panel of specialist suppliers to provide technical services from time to time to support WFD's capacity and capability for effective online engagement and delivery of digital products and services. The requirements for services may arise as part of WFD's regional or country democracy support programmes, under the auspices of its Centre of Expertise on Democratic Governance & Elections, and as part of its international or Parliamentary engagement work. Lot 1 - Designing and/or facilitating online/hybrid events using digital platforms and tools: • Provide effective facilitation of live online or hybrid events; • Deliver training and/or technical advice and support for WFD staff and experts on online facilitation and the use of digital platforms and tools for the purposes of collaboration, ideas development, problem identification and shared problem solving; and • Deliver training and/or technical advice and support for WFD staff and experts on the planning and delivery of live events and webinars, to include MS Teams, Zoom, and/or PowerPoint Live, and new or emerging tools available from online marketplaces. Lot 2 - Creating and deploying digital knowledge and learning products: • Provide instructional design for, and development of, engaging and impactful digital knowledge products or e-learning content, including creating bespoke new products or contextualising existing products. Lot 3 - Developing and deploying digital apps/platforms: • Provide digital web or mobile (Android and iOS compatible) application design, development, and support services, such as AI-powered mechanisms to track hate speech, support factchecking or disinformation debunking, track trends in democratic practices, monitor social media channels for mis/dis-information and hate speech, and/or apps to faciliate participation in democratic proceses. • Provide solutions to process, structure and analyse unstructured data such as programme closure reports, case studies and evaluations of WFD's historic programming. • Specialist technical advice and assistance on adopting and/or adapting existing digital public goods (i.e. open source, free-to-use, software, platforms or tools), or creating new digital public goods. Please read the ITT document for further details on how to apply.

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