Bulk Printing and Mailing Services for The London Borough of Harrow

Description

London Borough of Harrow requires a service provider with relevant experience and ability to demonstrate sufficient capacity for the processing, production, collation, printing, enveloping, mailing and delivery of both personalised and non-personalised documents relating to but not limited to Council Tax, Business Rates, BID's (business improvement districts), Council Tax Support, Housing Benefits (including Housing Benefit Overpayments) and Parking Notices. Further information is detailed within the Procurement documents. The Council is looking for potential service provider to be awarded a contract for a period of 48 months contract with the option to extend for a further 24 months at the discretion of the Council. Additional information: We understand that requirements as scope may evolve or expand over time, and we are committed to providing flexibility in our purchasing approach. Therefore, we would like to include an option in the tender / specification to purchase additional/similar services if needed or new requirement a where the scope needs to be determined, where appropriate. The option for additional/similar services has been included within the existing budget at £60,000 pa and will allow us to extend the scope of the contract beyond the initial requirements outlined in this tender. This provides the opportunity to address any emerging needs or explore related services that may arise during the contract term. Furthermore, we emphasize our willingness to work collaboratively with the selected provider. We value a strong partnership and recognize the importance of ongoing communication and cooperation to ensure the successful delivery of services. We will engage in open dialogue with the provider to assess the suitability of any additional/similar services and determine the most appropriate approach. By including this option and fostering a collaborative relationship, we aim to enhance the effectiveness and responsiveness of the procurement process while meeting our evolving needs. Please note that the inclusion of additional/similar services will be subject to further agreement and will comply with applicable contractual terms and conditions.

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