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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Pension Protection Fund |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £1,002,482 |
| Release Date: | 21 August 2023 |
| Application Deadline: | 13 June 2023 |
| Procurement ID (OCID): | ocds-b5fd17-73475c0c-784e-4f7c-83bb-b8e9280da620 |
| Notice Reference: | a80b7b15-fbdf-491b-86b7-eae7cebec3fb-673789 |
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The supplier will provide a 24/7 service desk provision. This includes first and second line support for all PPF employees through a number of channels - email, live chat, phone, via a shared Pod of resource, as well as the IT Service Management Ivanti tool to manage Incidents and Service Requests. Professional services has been included to incorporate more development of automation, self service and innovation which will be agreed through statement of works.
Published contracts in the last 12 months
52
total contracts
£121.0m
total value
£3,025,695
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
13 June 2023
Closed
Estimated Value
£1,002,482
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