Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services

Description

The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as ‘at risk’ of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation.

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