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| Source: | Contracts Finder |
| Buyer: | OFFICE OF RAIL REGULATION |
| Main Category: | Services |
| Procurement Method: | Open procedure (below threshold) |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £120,000 |
| Release Date: | 7 February 2025 |
| Application Deadline: | 21 February 2025 |
| Contract Start Date: | 24 March 2025 (Estimated) |
| Contract End Date: | 31 March 2029 (Estimated) |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): |
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The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.
Document pack· 4 files
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
21 February 2025
Closed
Estimated Value
£120,000
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| Notice Reference: | 40b90d13-2801-4f30-8b38-55864f58cf1d-820986 |
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