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| Source: | Contracts Finder |
| Buyer: | British Business Bank |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £100,000 |
| Release Date: | 12 January 2023 |
| Application Deadline: | 25 January 2023 |
British Business Bank is inviting interested Suppliers to tender for the provision of comprehensive customer journey maps for key processes across the Bank This will include translation of' BBB processes into horizontal customer journeys (group-wide, cutting across product verticals), identifying: How many customer journeys BBB has overall (in relation to the processes identified in batches 1-3); and Which internal ('back-stage') processes underpin the delivery of which customer journeys Further detail can be found on the Delta e-Sourcing Portal in the link below, all clarifications/submissions must be sent via the portal to ensure transparency and audit-ability. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Published contracts in the last 12 months
57
total contracts
£91.3m
total value
£1,789,272
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
25 January 2023
Closed
Estimated Value
£100,000
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Book a free consultation →| Procurement ID (OCID): | ocds-b5fd17-9800e1f1-37ef-4bf5-838d-c38f8b061db9 |
| Notice Reference: | 601b2704-6f51-4628-9b64-65f8aef7ed87-605250 |
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