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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | The Riverside Group Limited |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £375,000 |
| Release Date: | 4 January 2023 |
| Application Deadline: | 3 February 2023 |
| Procurement ID (OCID): | ocds-h6vhtk-039510 |
| Notice Reference: | 000177-2023 |
All 2 notices for this procurement, oldest first.
IT Service Management Solution
IT Service Management Solution
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management.
Document pack· 1 file
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Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
3 February 2023
Closed
Estimated Value
£375,000
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