Request for Information (RFI) NLFT - Freedom to Speak Up Services

Description

The North London NHS Foundation Trust (NLFT) is seeking information to review Freedom to Speak up Services with Guardians. It is expected that the provider shall take responsibility for all meetings and familiarising itself with the organisation's relevant policies, the agreed escalation process outlined in the service specification and associated policies, and engaging with all staff regarding the service and escalation process. The service provider will play a crucial role in ensuring the smooth operation and effectiveness of the Freedom to Speak Up Service. Goals of the Freedom to Speak Up Service: • Improvements in staff survey results • Reduction in the number of claims of bullying • Reduction in the number of formal grievances • Reduction in the number of grievances becoming litigious. • Reduction in organisational time and resources in handling complaints, grievances, etc. • Increased staff engagement with the service provider to highlight areas of concern. These goals aim to foster a supportive and transparent work environment, enhancing the overall wellbeing and satisfaction of the staff within the NLFT. Suppliers are invited to submit information relative to the specification / responses to the questions posed. The purpose of this exercise is a request for information from the market with a view to entering a procurement process and award of a contract. Suppliers should message through the Atamis portal for queries relating to this Request for Information.

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