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| Source: | Find a Tender Service (FTS) |
| Buyer: | Gateshead Borough Council |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planning |
| Estimated Value (ex. VAT): | £60,000 |
| Estimated Value (inc. VAT): | £72,000 |
| Release Date: |
| 22 April 2025 |
| Application Deadline: | — |
| Contract Start Date: | 31 July 2025 (Estimated) |
| Contract End Date: | 31 July 2026 (Estimated) |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-050591 |
| Notice Reference: | 016212-2025 |
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Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.
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