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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Office of Rail and Road |
| Main Category: | Services |
| Procurement Method: | Below threshold - unknown |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 11 November 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05de9f |
| Notice Reference: | 072768-2025 |
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Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
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