Provision of Accommodation and Wraparound Services for Future Asylum Contracts Tranformation (FACT)

Description

The Future Asylum Contracts Transformation (FACT) Asylum Support, formerly Accommodation Programme (ASAP), is a long-term transformation programme in the delivery of asylum support and accommodation services. This Notice is part of Preliminary Market Engagement on Asylum Support and Accommodation Programme (ASAP) and more details can be found about the wider programme here – https://www.find-tender.service.gov.uk/Notice/077001-2025 The Home Office will be going to market for supplier(s) who can: 1. Accommodation Provision – Identify, acquire, and maintain a diverse range of safe, suitable, and legally compliant accommodation types within agreed timescales and contracted regions that meet the varied needs of asylum seekers. Ensure accommodation is aligned with statutory and regulatory standards and is approved and allocated in collaboration with Local Authorities to ensure lawful use, community integration, and minimal impact on local services. 2. Accommodation Management – Maintain accommodation to defined standards throughout its lifecycle, with robust systems in place for maintenance, temporary housing, and complaint communication and resolution to ensure a safe, suitable, and responsive living environment for asylum seekers. 3. Transport – Arrange, manage, and deliver a 24/7/365 transportation service that is safe, timely, and responsive to asylum seeker needs in line with Home Office policy, whether independently or as directed by the Home Office. This includes the use of suitable, appropriately equipped, roadworthy vehicles and professional drivers, supported by an appropriate IT booking system, and ensuring the transport of asylum seekers, their dependents, and permitted belongings with appropriate assistance and within agreed timescales. 4. Sustenance – Ensure that asylum seekers receive appropriate interim support through food vouchers or cash, including issuing food vouchers as a temporary or emergency measure until a Section 4 payment card is provided or replaced, and providing cash where full board accommodation is not available. 5. Safety and Security – Ensure the safety and security of all staff and asylum seekers by implementing appropriate training, incident management, cross-provider collaboration, and vetting procedures. -- The Home Office intends to procure a significant proportion of the services under the Light Touch regime in accordance with the Procurement Act 2023. **The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**

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