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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | H M REVENUE & CUSTOMS |
| Main Category: | Services |
| Procurement Method: | Competitive dialogue (above threshold) |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £370,000,000 |
| Release Date: | 17 December 2025 |
| Application Deadline: | 20 March 2025 |
| Contract Start Date: | 16 December 2025 (Estimated) |
| Contract End Date: | 15 December 2032 (Estimated) |
| Contract Duration: | 7.1 years |
| Procurement ID (OCID): | ocds-b5fd17-cffdc43b-2b1b-457c-a2e8-be7adb33db39 |
| Notice Reference: | 3821af5d-0d72-40ae-9e50-70479fd30cc6-875523 |
All 3 notices for this procurement, oldest first.
Trader Support Service
Trader Support Service
Trader Support Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework. The Trader Support Service is made up of two key elements: - System: A digital platform system to enable traders to submit information to meet requirements under the Windsor Framework. - Service: Customer support service, providing information and guidance for businesses on how to submit compliant declarations and the steps they need to take to comply with regulations. The contract services shall run for an initial period of 5 years, with the option to extend for two further periods of 12 months.
Published contracts in the last 12 months
209
total contracts
£3668.8m
total value
£18,529,424
average contract size
Typical categories
Briefing and Early Engagement - HMRC Contact Centre as a Service
H M REVENUE & CUSTOMS · WAC-36462
Briefing and Early Engagement - HMRC Contact Centre as a Service
H M REVENUE & CUSTOMS · WAC-36945
Basic PAYE Tool and Paper Capture Tool
H M REVENUE & CUSTOMS · WAC-41888
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
20 March 2025
Closed
Estimated Value
£370,000,000
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