Provision of an Out of Hours Repair Call Handling Service
| Source: | Find a Tender Service (FTS) |
| Buyer: | Codi Group Ltd |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Active |
| Estimated Value (ex. VAT): | £300,000 |
| Estimated Value (inc. VAT): | £360,000 |
| Release Date: | 27 March 2026 |
| Application Deadline: | 28 April 2026 |
| Enquiry Deadline: | 21 April 2026 |
| Contract Start Date: | 2 August 2026 (Estimated) |
| Contract End Date: | 31 July 2029 (Estimated) |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-067685🔒 BidWriter |
| Notice Reference: | 028520-2026🔒 BidWriter |
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Description
The Group intends to establish a contract with suitably qualified and experienced Service Provider for the provision of Services based on the Most Advantageous Tender. The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 23,000 calls annually (this is an estimation and not guaranteed volume). This estimate is based on current stock levels however, it is the Groups ambition to build 4,500 homes in the next 5 years. The Group are committed to providing excellent customer service and it is essential that the successful Tenderer understands the needs of our customers.
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Application Deadline
28 April 2026
19 days left
Estimated Value
£300,000
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