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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) |
| Main Category: | Services |
| Procurement Method: | Below threshold - without competition |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 14 April 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-065d5c |
| Notice Reference: | 033812-2026 |
All 3 notices for this procurement, oldest first.
View Original Notice
Access the full notice on the official portal
NWSSP on behalf of Cwm Taf Morgannwg UHB is has appointed Care-Com Systems (SW) Ltd to renew its nurse call, affray alarm, and communication systems installed across the following sites: • Princess of Wales Hospital (POW) – Various Wards • Maritime Mental Health Unit • Glanrhyd Medium Secure Unit – Affray Alarm System • Glanrhyd – Appleton Clinic • Glanrhyd – Caswell Clinic Alarm Monitoring System • Dewi Sant Hospital The products are all designed, manufactured, and commissioned by Carecom. These systems operate on a closed protocol architecture, and all firmware, micro controller programming, and communication protocols are the intellectual property of Carecom. As a result, no other provider is able to deliver maintenance, software support, or system upgrades to the equipment installed across these sites. Attempting to engage an alternative supplier for any of the above sites would introduce significant risks to patient safety, system integrity, and operational continuity, as third parties do not have legal or technical access to the proprietary software, diagnostic tools, or configuration environment. Due to this, only the original manufacturer can safely and lawfully provide the required services.
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